Call us  44 (0)20 7824 7157

20 Grosvenor Gardens, London SW1W 0DH, UK

Knowledge Base





This page provides access to the documents and resources referenced during the 16th International Conference of National Trusts (ICNT).  It is a knowledge base that allows members to seek information and find answers about best practices. The Toolkit will grow over time and become a valuable resource to members.

  • The Toolkit contains articles from our members and friends, useful examples of best practices, INTO documents, analysis of organisational options and a growing body of knowledge from around the world.
  • Information is placed in categories (by subject) and also ‘tagged’ with key words.
  • It is possible to search the Toolkit by Category (subject), by Key Words, by Title, and by words and phrases.
  • The 6 most recent articles are listed below.
  • Look at an alphabetic list of the content of the ToolKit.
  • To dig deeper simply click on the article, Subject or Key Word.
  • To search the Toolkit for a word or phrase use the search field below.

Six most recent articles added to the ICNT Toolkit:

  • Busy doing well Whether you love to buzz or dread the stress, every National Trust place will have its own pattern of busy periods. This guide compiles learning from around the Trust (England, Wales and Northern Ireland) to help us take these peaks in our stride. 1 – Understand the problem What gets in the way of a great visitor experience ...
  • Arrangements for Handling Heritage Applications In the UK, under the Arrangements for Handling Heritage Applications – notification to Historic England and National Amenity Societies and the Secretary of State (England) Direction 2015, local planning authorities are obliged to consult specified amenity societies on all applications involving the partial or total demolition of a listed building.
  • Yangon Heritage Trust: Revitalisation not Demolition In 2012 a group of architects, historians, businesspeople and others banded together to form the Yangon Heritage Trust (YHT) as a last ditch attempt to preserve Yangon’s unique character. This was a time when Myanmar was exiting from decades of isolation and Yangon was experiencing intense development pressure with no effective planning framework to protect ...
  • Volunteer Handbook (National Trust for Scotland) The National Trust for Scotland’s commitment to people and places is expressed through active partnerships with individuals and groups. This reflects the volunteering vision and spirit of its founding purpose and position as Scotland’s leading voluntaryconservation charity. It is recognised that the volunteer programme is central to the organisation maintaining and achieving its vision. NTS Volunteer Handbook The ...
  • Analysis of the law relating to public benefit The legal status of a heritage trust is dependent on the relevant national legal framework. It may be an ‘enabling’ legal environment or in some cases, one in which gaining legal status is difficult. For Commonwealth countries, the Charity Commission or its equivalent is an important source of guidance. Analysis of the law relating to public ...
  • Tapuwae: A Vision for Places of Maori Heritage Tapuwae means ‘sacred footprint’. The Māori Heritage Council (the Council) uses this term to symbolise the Māori heritage ‘footprints’ in the landscape. It is also used to communicate the idea that we can look back to where we have been as we move forward, taking more steps. The Council has a national leadership role to ...

For an alphabetic table of contents in the Toolkit CLICK HERE

Index by Subject(Categories).


















Index by Key Words.

Enter the word or phrase you are searching for below:

Translate »