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  • Listen Again – Reopening after COVID-19

    Posted on July 24, 2020

    In 22 July, INTO hosted an operational discussion between representatives from three of our biggest European trusts: the NT (UK), FAI (Italy) and GLK (Netherlands).

    In this webinar, now available as a podcast, we’ve focused closely on these three experiences in order to unpick some of the operational trends in play.
    General Managers from the following three large volume properties discussed their experiences since reopening, sharing observations and recommendations on what has and has not worked.

    INTO would like to thank Carine van Ketwich Verschuur, General Manager of Kasteel Doorwerth for the GLK, Annalisa Filippone, General Manager of Villa del Balbianello for FAI, and Justin Scully, General Manager of Fountains Abbey for the NT.

    In part one, our speakers discuss keeping your distance, reducing touching and food.

    In part two we focus on staff and volunteer safety, commercial opportunities and the potential for new audiences.



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